"Goal- and result-oriented business meets information technology. Marika has a proven track record of success in driving data & customer-centric approach to business development and delivering technical solutions to support business objectives."
Special skills
Strategy creation and implementation
Program and project management
CRM and CX Business & IT development
Data platform development, Analytics
Data Governance, MDM, PDM, DQ, Catalogue
Data Protection and other Data related laws & regulations
Process development, Lean thinking
Change management and storytelling
Agile coach, building agile teams and way of working
Strengths
Strategic thinking and understanding the bigger picture
Customer- and data-centric approach
Problem-solving and ability to think out of the box
Experience leading wide and complex business development and transformation programs successfully
Coaching leadership style with strong communication skills
Relevant experience
Business and IT development professional and leader with 20 years of experience in several industries and companies focusing on:
Large-scale Data and Information Management transformation, development and implementation
Customer Relationship and Experience management (CRM & CX)
Digital transformation of business processes and services
Agile Coaching
Education
MBA, Lahti University of Applied Sciences, 2013
BBA, Lahti University of Applied Sciences, 2001
SAFe Program Consultant (SPC), 2016
Lean Six Sigma Yellow Belt, 2019
ITIL Foundation Certification in IT Service Management, 2022
